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💡 Purpose: This procedure establishes clear incentives for cross-selling collaborations while providing a structured framework to safeguard districts from unfair practices, ensuring transparency, accountability, and mutual benefit.
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Decentralized sale 1 - Case of Handover
1. Transferring a Client Project to Another District
A district (District 1) may decide to pass a client’s project to another district (District 2) under the following circumstances:
1.1 Reasons for Transfer
- 1A - Capacity Constraints: District 1 is too busy to handle the project.
- Option 1A.1: The project is assigned to another district under District 1’s direct control. In this case, District 1 retains client management.
- Option 1A.2: The project is fully transferred, and District 2 takes full ownership of both management and execution.
- 1B - Pricing Constraints: The client rejected District 1’s quote due to high costs.
- District 1 may transfer the project to District 2, which can execute it using a different pipeline with lower costs.
- The trade-offs of the alternative method must be clearly communicated to the client to prevent unexpected expectations.
2. Agreement Structure
- In Option 1A.1 (Capacity Constraints - Indirect Control)
- District 1 remains the project owner.
- District 2 operates as a subcontractor.
- Payment is handled between District 1 and District 2, with no direct client interaction.
- In Option 1A.2 (Capacity Constraints - Full Transfer)
- The project is fully transferred to District 2.
- The client interacts directly with District 2.
- District 1 may negotiate a percentage-based commission on the project’s value.
- If the collaboration is successful, District 1 maintains its reputation and receives the agreed percentage.
- If disputes arise due to mismanagement or miscommunication, a pre-agreed stake must be paid by District 2 to District 1 to compensate for potential damage to District 1’s reputation and future opportunities.
- The stake amount is determined based on the client's lifetime value and the level of trust between the districts.
3. Conflict Resolution Mechanism
To prevent disputes and ensure fairness:
- Both districts must agree on a "Guardian", a third, neutral district that acts as an impartial mediator in case of conflicts.
- If a dispute arises, the Guardian district reviews the case and determines whether the agreed stake must be paid.
- This ensures transparency, accountability, and reputation protection for all parties involved.
4. Risks and Benefits
4.1 Risks for District 1